About
About Pump Co.
Pump Co. is a family-owned and operated business located in Nashville, TN. Our owner, Steven Minert, started this business to provide the people of Nashville with a trustworthy service company that local businesses can rely on 24/7. We understand that business is focused on non-stop operations, which is why we provide non-stop service. Our goal is to come alongside local business owners to make sure they have uninterrupted workflow.
Over the years, Pump Co. has partnered with many local restaurants and hotels to ensure their guests are well cared for. We are passionate about understanding our customers’ needs and ensuring their businesses remain operational and always up to code.
Our Mission
We exist to provide non-stop service for the local Tennessean. Structured on biblical principles, our company stands on these pillars: Integrity—being completely transparent with our customers about pricing and providing honest feedback on their plumbing system; Trustworthiness—helping our customers understand that our goal is always their best interest and nothing more; and Respect—treating all people with decency and professionalism, regardless of who they are. Pump Co. is a company on a mission: to provide excellent service and honest work to the local Tennessean.
Click on each letter to reveal our values
Professionalism
We aim to provide top quality service to all of our customers by showcasing competence in all areas of work.
Unwavering
Our goal is to finish with excellence any project we start. Whether the job is an emergency after hours or holiday our team will see through all challenges to make sure our customers are taken care of.
Meritable
Our team is a collection of dedicated professionals that believe that earning our customers work is proven through excellent performance, that is why we want to prove to everyone we will earn business there amazing service.
Personable
Every business is different, that is why our team is tailored to each customer to make our service as streamlined as possible. Working in all hours of the day, and no matter the difficulty we will provide a specialized service that will make all business owners feel understood.
About the Owner
Steven Minert started this company with the clear motivation to provide honest service to the hard-working business owners of Nashville, Tennessee. When Pump Co. was launched in January 2024, Steven established the company’s principles on biblical values.
Regardless of who the customer is, Pump Co. does not waver in their integrity of service. With one clear statement of motivation “We understand that business need non-stop operations, that is why we provide non-stop service.”
Rooted in the company’s values is a clear sense of purpose in how Pump Co. intends to support the development of the growing Nashville metropolitan area, while still ensuring that each customer feels valued and not just like another number.
Throughout Steven’s 10 years as a commercial plumber, one trait he consistently strives to build with each customer is a professional relationship, understanding that Pump Co.’s top priority is ensuring the customer’s business remains fully operational without any grease trap, grease interceptor, or septic tanks issues.
